Terms of Service

Last updated: October 2, 2025

1. Acceptance of Terms

By accessing and using HiroSend ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use this Service.

2. Description of Service

HiroSend provides a secure file sharing platform that enables users to upload, encrypt, and share files with others through secure links. The Service includes features such as:

  • End-to-end file encryption (AES-256)
  • Secure link generation with expiration controls
  • Download limits and password protection
  • File upload and management capabilities
  • Activity tracking and audit logs

3. Prohibited Content and Activities

You agree not to use the Service to upload, share, or distribute:

  • Illegal content of any kind, including but not limited to content that violates local, state, national, or international laws
  • Harmful or malicious content including viruses, malware, trojan horses, or any other harmful code
  • Copyright-infringing material or content that violates intellectual property rights
  • Abusive, threatening, or harassing content
  • Adult content including pornographic or sexually explicit material
  • Content promoting violence, terrorism, or hate speech
  • Fraudulent or deceptive content
  • Personal information of others without their explicit consent

Important: We actively monitor for prohibited content and will immediately terminate accounts found to be in violation of these terms. We cooperate fully with law enforcement agencies when illegal activities are suspected.

4. User Accounts and Responsibilities

When you create an account with us, you must provide accurate and complete information. You are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your use complies with all applicable laws and regulations

5. Monitoring and Enforcement

To ensure the security and integrity of our Service:

  • IP addresses are tracked and logged for all file uploads, downloads, and access attempts
  • We maintain comprehensive audit logs of all system activities
  • Suspicious activities are automatically flagged for review
  • We reserve the right to investigate any suspected violations
  • Accounts found in violation may be suspended or terminated without notice

6. File Storage and Retention

Files uploaded to HiroSend are:

  • Encrypted using AES-256 encryption
  • Subject to retention limits based on your account type
  • Automatically deleted after expiration
  • Not accessed or viewed by HiroSend staff except when required by law

7. Service Availability and Support

While we strive to maintain high availability, the Service is provided on an "as available" basis. We do not guarantee:

  • Uninterrupted or error-free service
  • That defects will be corrected immediately
  • That the Service will meet all your requirements

8. Limitation of Liability

HiroSend is provided "as is" without warranty of any kind. We are not liable for:

  • Any loss of data or files
  • Service interruptions or downtime
  • Unauthorized access despite our security measures
  • Any indirect, incidental, or consequential damages

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Violation of applicable laws
  • Uploading prohibited content
  • Engaging in fraudulent or illegal activities

Upon termination, your right to use the Service will cease immediately, and we may delete your account and all associated data.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which HiroSend operates, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us through the support channels available on our website.